If you don’t see that, you can also open the System Preferences window, click the “Printers & scanners” icon, select a printer, and click “Open Print Queue”.įrom here, you can see any jobs the printer is currently working on. You can click the icon to open the print queue. While printing, your printer will have an icon in your dock. If the printer has a built-in display, that may also display how much ink it has left. Click the “Options & Supplies” button, click the “Supply Levels” tab, and your printer should report how much ink it currently has. On a Mac, you can open the System Preferences window, click the “Printers & scanners” icon, and select a printer.
However, this information may also be found in a more standard way. To check your printer’s ink levels, you may need to open a manufacturer-specific printer utility. Just having enough black-and-white ink on an inkjet printer may not be sufficient, as some inkjet printers may refuse to print - even in black-and-white - unless you’ve also filled their color ink tanks. You’ll need ink on an inkjet printer or toner on a laser printer before your printer can print. If the printer has a paper jam, you may need to open up the printer and remove the jammed paper so it will work properly. Check to make sure you’ve loaded the paper correctly so the printer can access it, too. Check the Paperīe sure to examine your printer and ensure it has enough paper. This stuff may seem obvious, but sometimes it’s easy to overlook the simple stuff.
If it’s a Wi-Fi printer, ensure it’s connected to the same Wi-Fi network your Mac is on. Troubleshooting a printer on a Mac is similar to troubleshooting it on a Windows PC, but the options you’ll need to check are in different places on Mac OS X than they are on Windows.īefore doing any of this, ensure the printer is plugged in, powered on, and connected to your Mac. Printers come in all shapes and sizes, but they have similar problems.
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